The Biltmore Tbilisi Hotel

+ The location is excellent + I liked the variety of breakfast options and the happy hour between idea in the evenings where you can get a snack free of charge if you paid for the breakfast. + reception staff are attentive and respectful. - Most of the other staff I encountered are NOT experienced enough. On arrival We had to wait for 20 minutes for our luggage to be sent to our rooms. Also, when we reached the hotel entrance no body from the staff offered us a help to carry the luggage!! Despite the fact the time we arrived there were no other customers at all!! Unfortunately, That made our first impression not really impressive. - Making up the room was SUBOPTIMAL in all measures. It was like a super quick make up. No real cleaning.

* Great location and an amazing hotel design * The facilities were great * The premium rooms are spacious * The view from the room is breath-taking - especially at night

I’m really trying to find something to criticize, but I just can’t. 😁 The access to everywhere in the city, the street it’s located on, and the recreational options… everything is amazing!

The staff were great, the room was large and comfortable, my wife loved the bed, the view was great from the 13th floor. The pool was very nice. The hotel would get you a taxi in minutes, they would tell you the price exactly, and if you wanted they would pay the driver for you before you left so you didn't have any hassle.

This is one of the best hotels in Tbilisi. It is a tower with high floors and stunning view if you select the river side. The room was spacious, clean, and quiet. The breakfast was excellent. It is near to many touristic Activities and located in an active street. The staff members who work at the breakfast restaurant are very nice and helpful, make you happy with their smiles and welling to help. The reception people are well qualified and helpful, they do their best for you to be happy.